Certificate of Competence - Help Desk Services
Sample Schedule

Year 1

Fall Semester (9 credits)
ITS 122 Cyber Security Fundamentals (3)
ITS 124 Small Business Network (3)
ICS 100 OR ICS 101 (3)
Spring Semester (6 credits)
ITS 144 Business PC System Maintenance, Support & OS Install (3)
ITS 224 Help Desk Support Practices (3)