Another program is airing, other than, your cable class

• Check to see if you are tuned to the correct channel.
• Check your course packet or syllabus to view the broadcast schedule of your class or check the DL Course Listing.
• Contact the UHTV programming hotline at (808) 956-2724. Identify yourself, your class and state your concern.

There is no picture on the channel

• If you are an Spectrum subscriber, go to Spectrum's support page.
• If you are a Hawaiian Telcom TV subscriber, go to Hawaiian Telcom's support page.

Recording the class using a DVR

• Be sure you do not have any conflicts with other scheduled recordings.
• Be sure your class is set to record for the whole series.
• Double check your on-screen guide - be sure you are choosing the correct channel and cable class (broadcast day and time).

Missed viewing of class session

• Check course packet or broadcast schedule to see if there is a rebroadcast of the class session missed.
• Check with instructor for other options to obtain missed content.